Frequently Asked Questions

Who is Queensland Advocacy Incorporated?

Queensland Advocacy Incorporated (QAI) is an independent, community-based systems advocacy and legal advocacy organisation for people with disability in Queensland, Australia.

What does Queensland Advocacy do?

QAI’s mission is to promote, protect and defend, through advocacy, the fundamental needs and rights and lives of the most vulnerable people with disability in Queensland. QAI does this by engaging in systems advocacy work – through campaigns directed to attitudinal, law and policy change, and by supporting the development of a range of advocacy initiatives in this State.

QAI also provides individual legal advocacy in support of persons whose disability is at the centre of their legal issue. This is done by way of advice or advocacy within the limitations of QAI’s resources.

How does Queensland Advocacy operate?

QAI are an incorporated body who operate with a Management Committee who are elected at yearly Annual General Meetings and meet regularly throughout the year.  QAI’s staff and work is governed by the Committee.

What is advocacy?

Advocacy is speaking acting, writing with minimal conflict of interest on behalf of the sincerely perceived interests of a disadvantaged person or group to promote, protect and defend their welfare and justice by

  • being on their side and no-one else’s
  • being primarily concerned with their fundamental needs
  • remaining loyal and accountable to them in a way which is emphatic and vigorous and which is, or is likely to be, costly to the advocate or advocacy group

For further information please see

What is Advocacy?

Types of Advocacy

What are the different types of advocacy?

  • Individual Advocacy
  • Citizen Advocacy
  • Systems Advocacy
  • Parent Advocacy
  • Self Advocacy

For further information please see

Types of advocacy

What is systems advocacy?

This form of advocacy is primarily concerned with influencing and changing the system (legislation, policy and practices) in ways that will benefit people with a disability as a group within society.  Systems advocates will encourage changes to the law, government and service policies and community attitudes.  Usually systems advocacy do not do individual advocacy.  To do so can cause conflict around the use of resources, focus and purpose.  Organisations that operate on a systemic level are Queensland Advocacy Inc (QAI) and Queensland Parents for People with Disability (QPPD).

Where can I find an individual advocate?

QAI has the following legal and non-legal individual advocacy services:

Human Rights Legal Service

Mental Health Legal Service

Justice Support Project

NDIS Appeals Support 

There are a range of funded individual advocacy organisations based in Queensland to meet the needs of people with a disability.

What if I have a complaint?

Please see our complaints policy.