Resources
NDIS Resources
Fact sheets, templates and forms
Fact sheets
These fact sheets provide information on NDIS processes for appeals and requests for supports.
After the changes to the NDIS in 2024, we are now working our way through our fact sheets to update them.
The first 2 fact sheets on this page are up to date, the rest may have some old information, language or names.
FAQ – NDIS Access
This fact sheet answers the frequently asked questions we get about how to get access to the NDIS.
Documents to help you access the NDIS
This fact sheet is about the documents you should have to apply for access to the NDIS.
Lodging an AAT appeal
This fact sheet is about the process to lodge an appeal with the Administrative Appeals Tribunal (AAT) after you have received a decision on an Internal Review you are not happy with.
FAQ – Navigating appeals for supports
This fact sheet is about how to navigate an appeal for funded supports within an NDIS plan.
FAQ – Reasonable and necessary supports
This fact sheet is about what ‘reasonable and necessary’ means for your request for supports.
Documents for reasonable and necessary
This fact sheet is about what documents you need to show the supports you request meet the ‘reasonable and necessary’ criteria.
Templates
These are useful templates our NDIS team have created for people dealing with requests and appeals for supports.
Supports in dispute
This template helps you to list the supports you need and the evidence you have submitted to back up your request so it is clearly laid out for the NDIA or AAT.
Statement of lived experience – supports dispute
This template helps you put together a statement of your lived experience so the NDIA can better understand how your disability impacts you and why you need the supports you are asking for. The more detail and examples you give, the better.
Carer statement – supports dispute
This template helps the people who support you explain the full impact the lack of proper supports has on both you and the people who support you.
Letter to expert – supports dispute
This template helps you request a professsional report from an expert to add to your supporting evidence. It also explains to the expert what they need to include in their report and why.
Table of evidence
This template will help you organise your evidence and check that the documents you have fully address the relevant criteria and rules. It can also be useful to give this table to the NDIA as a record of the evidence you submit.
Forms
These forms are from the National Disability Insurance Agency (NDIA) and cover a range of processes.
Access request
This is the form to use if you want to request access to the NDIS either for the first time, or to make a fresh application.
Access request form – fillable pdf (573 KB) – form not compatible with Internet Explorer.
You can find more information on how to apply on the NDIS website here.
Internal review
This is the form to use if you are not happy with a decision the NDIA has made and you want them to review their decision. You have 3 months to submit this form from the date you were notified of the decision.
Request for a Review of a Decision form – pdf (134 KB)
Request for a Review of a Decision form – Word (80 KB)
You can find more information on when you should use this form on the NDIS website here.
Change of circumstances
This is the form to use if your details or situation change.
Change of details or change of situation form – pdf (158 KB)
Change of details or change of situation form – Word (93 KB)
You can find more information on when you should use this form on the NDIS website here.
Appeal to the AAT
This is the form to use if you are not happy with the outcome from an internal review and you want to appeal to the Administrative Appeals Tribunal (AAT).
Participant information access request
This is the form to use if you want the NDIA to share information with you about your application, plan, review, or other decisions or documents.
Get in touch with us
If you have any questions or would like to find out more, contact us on (07) 3844 4200 or qai@qai.org.au or use the form below to send us a message.