Resources

NDIS Resources

Fact sheets, templates and forms

Fact sheets

These fact sheets provide information on NDIS processes for appeals and requests for supports.

Woman with an intellectual impairment feeding her dog a treat with the help of her support worker.

Lodging an AAT appeal

This is a fact sheet about the process to lodge an appeal with the Administrative Appeals Tribunal (AAT) after you have received a decision on an Internal Review you are not happy with.

Fact sheet – pdf (1.08 MB)

Fact sheet – Word (3.11 MB)

Man with closed eyes listening to voice prompts from his mobile phone.

FAQ – Navigating appeals for supports

This is a fact sheet about how to navigate an appeal for funded supports within an NDIS plan.

Fact sheet – pdf (6.15 MB)

Fact sheet – Word (2.49 MB)

Young woman of Asian descent wearing blue and white shirt, using electric wheelchair on sidewalk.

FAQ – Reasonable and necessary supports

This is a fact sheet about what ‘reasonable and necessary’ means for your request for supports.

Fact sheet – pdf (7.26 MB)

Fact sheet – Word (86 KB)

Two indigenous women sitting on a couch using a tablet together.

Documents for reasonable and necessary

This is a fact sheet about what documents you need to show the supports you request meet the ‘reasonable and necessary’ criteria.

Fact sheet – pdf (7 MB)

Fact sheet – Word (77 KB)

First Nations woman talking with lawyer in a bright office space.

Support Coordinators and the AAT

This is a fact sheet about what a Support Coordinator can and can not do to help a participant through an AAT appeal.

Fact sheet – pdf (455 KB)

Fact sheet – Word (1.47 MB)

Templates

These are useful templates our NDIS team have created for people dealing with requests and appeals for supports.

Supports in dispute

This template helps you to list the supports you need and the evidence you have submitted to back up your request so it is clearly laid out for the NDIA or AAT.

Template supports in dispute table – Word (31 KB)

Man using wheelchair about to move onto a chair lift to get into a white van on a sunny street lined with trees.

Statement of lived experience

This template helps you put together a statement of your lived experience so the NDIA can better understand how your disability impacts you and why you need the supports you are asking for. The more detail and examples you give, the better.

Template statement of lived experience – Word (53 KB)

Woman with a disability sitting on a couch with a notebook and using speech to text on her laptop.

Carer statement

This template helps the people who support you explain the full impact the lack of proper supports has on both you and the people who support you.

Template carer statement – Word (57 KB)

Elderly woman with Down Syndrome looking down while another woman helps her put on a grey jumper.

Letter to expert

This template helps you request a professsional report from an expert to add to your supporting evidence. It also explains to the expert what they need to include in their report and why.

Template letter to expert – Word (40KB)

Professional young Indian man in his office reading something on his laptop.

Table of evidence

This template will help you organise your evidence and check that the documents you have fully address the relevant criteria and rules. It can also be useful to give this table to the NDIA as a record of the evidence you submit.

Template table of evidence – Word (34 KB)

Man with Down Syndrome and his mum sitting at table with laptop and papers.

Forms

These forms are from the National Disability Insurance Agency (NDIA) and cover a range of processes.

Woman with Down Syndrome wearing a yellow jumper, she is working on a laptop at a table with a blonde woman wearing a pink top.

Access request

This is the form to use if you want to request access to the NDIS either for the first time, or to make a fresh application.

Access request form – fillable pdf (573 KB) – form not compatible with Internet Explorer.

You can find more information on how to apply on the NDIS website here.

Internal review

This is the form to use if you are not happy with a decision the NDIA has made and you want them to review their decision. You have 3 months to submit this form from the date you were notified of the decision.

Request for a Review of a Decision form – pdf (134 KB)

Request for a Review of a Decision form – Word (80 KB)

You can find more information on when you should use this form on the NDIS website here.

Change of circumstances

This is the form to use if your details or situation change.

Change of details or change of situation form – pdf (158 KB)

Change of details or change of situation form – Word (93 KB)

You can find more information on when you should use this form on the NDIS website here.

Appeal to the AAT

This is the form to use if you are not happy with the outcome from an internal review and you want to appeal to the Administrative Appeals Tribunal (AAT).

Online application form

Participant information access request

This is the form to use if you want the NDIA to share information with you about your application, plan, review, or other decisions or documents.